When discussions were distilled, we found that there were four key steps needed to cope with the complex crisis.

  1. Acquire accurate information about the challenges employees are facing
  2. Analyze and make sense of the information to form a clearer picture of what is happening
  3. Formulate new plans and policies for helping employees and stabilizing organizations
  4. Implement those plans, policies, tactics and strategies, helping the workforce and the organization as a whole become more resilient and successful
Read the case study to learn how HR executives like yourself are solving these complex problems within their own organizations.