Your frontline workers’ capacity to cope with stress and stay in control of their emotions directly impacts a customer’s impression of your brand. From medical staff to call center teams and customer service reps, supporting the mental wellbeing of your frontline workers should be a top priority.
Learn how building workforce resilience leads to a more engaged workforce, and a stronger company.
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Resilient people are:
4x
more likely to have high job satisfaction
5x
more likely to experience good health
31%
more engaged
1/2
as likely to quit
Fostering workforce resilience in frontline employees not only helps them overcome the negative consequences of stress, but can also help them realize their full potential.
